Overview:
A leading Engineering and Technology Solutions company (Firm A) acquired an Embedded Product & Solutions Company (Firm B) a few years back, but a full integration was not completed. The goal now is to create a new operating roadmap that leverages capabilities of both companies to capture growth opportunities in the global market. The integration process is focussing on unifying three key aspects: a) customers, b) competencies, c) policies; processes & applications.
The integration is being executed in two phases:
During Phase I, which will last approximately six months, our primary focus will be on aligning policies, processes, and applications while fostering collaboration and engagement between the two companies. We will also establish a comprehensive skill matrix design and infrastructure to facilitate structured capacity and capability development, in line with the unified company’s operational roadmap. This will enable the organization to effectively “build” as well as “buy” talent and skills including certain key leadership positions.
Phase II will center around creating a unified organizational design that encompasses all the aforementioned aspects, enabling the organization to thrive in the market. Additionally, we will realign performance management practices to suit the combined entity. Our goal is to build a cohesive and robust organization with a conscious culture, in collaboration with our valued customers.
The entire integration process is estimated to take approximately 12 months.
Solution:
To optimize the post-merger integration process and ensure a seamless transition, we start with collaboration and engagement aspects. Then move to focus on key areas such as customer unification, competency alignment, policy and process harmonization, application consolidation and then building for scale: build as well as buy capabilities and capacities.
In phase II, we also draw up a unified organization design along with building the foundation for scaling a performance-driven organization.
Benefits:
Our intervention aims to create:
- A robust culture and enhance the journeys of our people, ultimately leading to combined capabilities, improved efficiency, increased market share, enhanced customer satisfaction, and higher profitability.
- Internally, we will assess the impact of this initiative on key performance indicators such as top-line revenue, margins, and cash flow. Please note that specific targets will remain confidential.
Stakeholders: Leadership team of both organizations, key employee groups, customers and shareholders.
Implementation: Integration project team, change management program team, application infrastructure assessment team, and communication team.