Client Overview:
A US-based cloud transformation consulting & services company sought to expand its global reach by establishing a Global Capability Center (GCC) in India. Their aim was to tap into India’s vast talent pool to boost operations, uphold top-tier engineering excellence, and ensure seamless compliance with local regulations.
Impact Areas:
- Optimizing Operational Structure: Aligning India operations with global strategies and processes to optimize efficiency.
- Scaling with Precision: Rapidly building a high-quality talent pool to start operations immediately and deliver impactful results.
- Cultural Synchronization: Integrating the company’s core culture across diverse regions to maintain a cohesive work environment.
- Ensuring Compliance and Building Trust: Navigating the complexities of legal, financial, and HR compliance to ensure smooth operations in India.
Our Strategic Approach:
People Equation partnered closely with the client to deliver a comprehensive suite of services tailored to their unique needs:
- Entity Formation and Brand Establishment: We facilitated the transition from an Employer of Record (EoR) model to a fully independent entity, giving the client full control over local operations, ensuring compliance, and building a competitive brand in India.
- Building a Dedicated Hiring Engine: Developed a specialized recruitment strategy to assemble a top-tier engineering team skilled in AI/ML, Cloud Transition, Data Analytics; Cloud Infrastructure and Cybersecurity, ensuring alignment with the company’s core values and rapid operational readiness.
- Comprehensive Service Support: Offered HR-as-a-Service, Legal and Financial Services, and Facilities Management to enable the client to focus on core engineering and innovation activities.
- Strategic Collaboration and Governance: Provided proactive guidance and established a robust governance framework to ensure all strategic decisions supported the client’s broader business goals.
Solution:
To optimize the post-merger integration process and ensure a seamless transition, we start with collaboration and engagement aspects. Then move to focus on key areas such as customer unification, competency alignment, policy and process harmonization, application consolidation and then building for scale: build as well as buy capabilities and capacities.
In phase II, we also draw up a unified organization design along with building the foundation for scaling a performance-driven organization.
Impactful Outcomes:
- Swift Incorporation and Operational Success: The India entity was quickly established, with the Hyderabad office fully operational, positioning the company for immediate success in the region.
- Accelerated Team Growth: In just four months, the engineering team grew from zero to 25 members, including 10 strong technical leaders, with plans to expand to 60 by year’s end.
- Infrastructure Scaling: Expanded office space from a 25-seater to an 85-seater facility to accommodate the growing team and support rapid scale-up.
- Operational Excellence in Transition: Successfully transitioned key financial and HR processes from global headquarters to the India entity, enhancing the employee experience and reinforcing GCC success.
Conclusion:
Our partnership was crucial in the successful establishment and growth of the GCC in India. By handling
non-core functions like Talent Acquisition, HR, Legal, Financial Services, and Facilities Management,
People Equation allowed the client to focus on their primary mission—leading cloud transformation
globally. This collaboration has not only secured a strong position in the Indian market but also paved
the way for long-term success and growth.
