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Guest

Dinesh Deo

Host

Anupal Banerjee

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Episode 11: Tracing the GCC Timeline 

Are you coming to India for capability or cost? 

That single question reshapes everything about your GCC strategy. 

In this episode of #TheLeadershipEquationPodcast, we sit down with a guest who’s been at the forefront of building Global Capability Centers for over 25 years, across giants like GE, BNY Mellon and Marsh McLennan. 

We unpack not just the what, but the why behind GCCs, and when they work, when they don’t, and what most leaders miss in the rush to scale. 

What’s inside: 

  • What exactly is a GCC? 
  • The evolution from “Captives” to Capability Centers 
  • GCC vs Outsourcing: When to pick what 
  • Why India is more than a cost hub 
  • What regulators, tax structures, and transfer pricing mean for your organisation 
  • Cultural integration, global career paths, and capability maturity 
  • And how to avoid the capacity trap 

This isn’t just another strategy talk, it’s the real talk on how to build global capabilities that last. 


Watch, reflect, and reframe your approach. 

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Guest

Dinesh Deo

Host

Anupal Banerjee